Sr. Integration Consultant - Houston, TX
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Sr. Integration Consultant for a Permanent Fulltme- Houston, TX
Term of Employment: Permanent, Fulltime
Salary: $65,000 to $75,000/Year
Excellent benefits package including life, health, dental, vision and long-term disability insurance, 401(k) and annual performance review.
Job Description:
The Senior Integration Consultant is a critical component in the ongoing development and deployment throughout the mortgage industry. The resource is expected to work directly with the client resources to map business processes to application capabilities and specific data formats. From the product solution defined by the Account Management and Product Consultant, the Senior Integration Consultant is responsible for performing the data mapping between applications, systems, and file formats, and producing the appropriate documentation to support the data mapping specifications. This position is required to assist Project Managers and other project resources with testing, troubleshooting and issue resolution, account setup and configuration, training, and other project tasks to successfully meet client requirements. Using excellent documentation skills, the resource is required to write specifications, testing plans, and client requirements documents.
The Senior Integration Consultant is expected to interface with clients at various levels of organizations to answer questions, provide information, and represent company in a positive manner utilizing exceptional customer service skills. Similarly, the position requires outstanding support and responsiveness to coworkers and management.
In order to meet the job requirements, the Senior Integration Consultant will be expected to support multiple projects, manage competing priorities, and meet scheduled completion dates. The position requires organization and efficiency skills to be successful.
Essential Duties and Responsibilities:
Duties and Responsibilities include but are not limited to the following.
Work directly with the clients’ business personnel to map business processes to application capabilities and specific data formats; Effectively translate client requirements into product solutions, and produce specifications to define product solutions; Understand and apply the defined product solutions to meet the client requirements and requests
Perform data mapping between applications, systems, and file formats; Produce documentation for data mapping specifications; Configure accounts and systems for users to support production and test activities
Create and manage Functional Specifications, Business Process Procedures, Project Plans and Schedules, Test Cases and Scripts, and other documents to support projects and clients
Responsible for documenting test cases and plans, executing test scripts, and reporting variances for the technical solution from a business perspective to verify that all client requirements are incorporated in the design and meets client expectations; Work with technical and support resources to resolve failures to successfully complete testing cycles
Act as primary contact for client questions, problems, requests for change; Troubleshoot and research issues; Report findings and propose solutions to management and team members to resolve issues; Identify impact to other solutions or projects, and work with management to identify options and recommendations
Provide training to clients or company resources on functionality, configuration or setups, integration specifications, and client workflow; Communicate information by written documentation and verbal explanations and demonstrations
Interface with clients and management; Establish and maintain strong client and/or internal relationships; Manage high-profile client’s expectations and deliverables, dealing with all levels of client organization
Support Project Managers, Engagement Managers and other project team resources by completing project tasks, meeting milestone dates, and supporting client needs and requests
Aptitude in Project Management skills and disciplines; Ability to manage projects and tasks using planning, organization, and administration skills; ability to juggle multiple tasks and clients and to set priorities appropriately
Available on-call as an escalation point as needed to clients and co-workers to troubleshoot issues and research functionality
Characteristics:
To perform in this position successfully, an individual should demonstrate the following characteristics:
Project Analysis – Assists project manager and project resources to coordinate projects; Communicate changes and progress; Shares responsibility for the project success.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Independence - Works independently uses innovative and creative skills; Shows aptitude to Self-Manage with the ability to succeed with only general directions
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Qualifications:
To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor’s degree (B. A.) from four-year College or university
Fulltime work experience of 4-6 years
Proven past performance in one or more of the following capacities; mortgage lending, development, training, consulting, project management, business analysis
Language Ability:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Computer Skills:
To perform this in this position successfully, an individual should have knowledge of MS Word, MS PowerPoint; MS Excel; MS Project; MS Access and contact management systems.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Company Technologies supports an employee friendly workplace. In this position, you will be working in multiple locations which include but are not limited to the following: Company Offices, Client Offices and Industry Events.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional attire and presentation is a requirement of this position. Applicant is required to dress and act appropriately in all work related situations.
